Kristen A. Bullard

User Experience Program Manager

Kristen Bullard is the first User Experience Program Manager at the Smithsonian Libraries and Archives. As part of the Research Services department, Kristen leads a comprehensive program of user-focused communications, outreach, and training related to SLA services and collections use. Kristen also manages the SLA Prism (SI staff intranet) and Library Research Tools sites and coordinates SLA teams and initiatives focused on the user experience.

Kristen joined the Smithsonian Libraries in 2012, and for the first six years she served as the Branch Librarian for the Smithsonian’s National Zoo and Conservation Biology Institute. She previously worked for the University of Houston, the University of Tennessee, Knoxville, and Northern Arizona University in Flagstaff, AZ. Kristen received her Master of Science in Library Science from the University of North Carolina—Chapel Hill, and her Bachelor of Landscape Architecture from Texas A & M University.



Bullard, Kristen, Cox, Stephen, Ferry, Barbara, Lasker, Polly, and Zwicker, Susan M. 2019. [Poster] Measuring and Responding to the Evolution of Science Researcher Needs at the Smithsonian. Given at American Library Association - Annual Conference & Exhibition, June 23, 2019.

Adams, Tina M. and Bullard, Kristen A. 2014. "A Case Study of Librarian Outreach to Scientists: Collaborative Research and Scholarly Communication in Conservation Biology." College & Undergraduate Libraries 21 (3-4):377-395.

Bullard, Kristen A. 2014. "Matchmaking for Endangered Species." [Blog] . 2014.

Bullard, Kristen A., Adams, Tina M., and Christen, Catherine. 2013. "New Media Matters: Communicating Conservation Research & Ideas." Given at 26th International Congress for Conservation Biology Conference. Society for Conservation Biology, .