Kristen A. Bullard

User Experience Program Manager

Kristen Bullard is the first User Experience Program Manager at the Smithsonian Libraries and Archives. As part of the Research Services department, Kristen leads a comprehensive program of user-focused communications, outreach, and training related to SLA services and collections use. Kristen also manages the SLA Prism (SI staff intranet) and Library Research Tools sites and coordinates SLA teams and initiatives focused on the user experience.

Kristen joined the Smithsonian Libraries in 2012, and for the first six years she served as the Branch Librarian for the Smithsonian’s National Zoo and Conservation Biology Institute. She previously worked for the University of Houston, the University of Tennessee, Knoxville, and Northern Arizona University in Flagstaff, AZ. Kristen received her Master of Science in Library Science from the University of North Carolina—Chapel Hill, and her Bachelor of Landscape Architecture from Texas A & M University.



Bullard, Kristen, Cox, Stephen, Ferry, Barbara, Lasker, Polly, and Zwicker, Susan M. 2019. [Poster] Measuring and Responding to the Evolution of Science Researcher Needs at the Smithsonian. American Library Association - Annual Conference & Exhibition, June 23, 2019. Washington, DC.

Bullard, Kristen A. and Chapman, Jacqueline E. 2017. "Connecting Keepers to Collective Knowledge: The Digitization of Animal Keepers' Forum (for the Biodiversity Heritage Library) and the Promise of Open Access to Zoological Scholarly Communication." from Proceedings of the 44th Annual National Conference of the American Association of Zoo Keepers, Inc.. (Washington, DC) Washington, DC: American Association of Zoo Keepers.

Adams, Tina M. and Bullard, Kristen A. 2014. "A Case Study of Librarian Outreach to Scientists: Collaborative Research and Scholarly Communication in Conservation Biology." College & Undergraduate Libraries, 21, (3-4) 377–395.

Bullard, Kristen A. 2014. "Matchmaking for Endangered Species." Smithsonian Libraries Unbound Washington, DC: Smithsonian Libraries. Feb 14, 2014.

Bullard, Kristen A., Adams, Tina M., and Christen, Catherine. 2013. New Media Matters: Communicating Conservation Research & Ideas [presentation]. 26th International Congress for Conservation Biology Conference. Society for Conservation Biology, Baltimore, MD.